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Pages d’aide; Français (France) Signaler un problème de connexion. Si vous avez des problèmes pour vous connecter ou avec votre mot de passe, vous avez frappé à la bonne porte. Utilisez ce formulaire pour nous présenter le problème rencontré.
Adresse e-mail de contact. Veuillez fournir une description détaillée du problème. Vous devez indiquer notamment: ce . Si quelque chose ne fonctionne pas sur Facebook, ou si vous pensez qu’il y a un bug, vous pouvez nous le signaler.
I think my Facebook account was hacked or someone is using it without my permission. If you think your account has been hacked or taken over, you should visit this page to secure your account.
We'll ask you to change your password and review recent login activity. Your account may have been hacked if you notice:. Your email or password have changed. Your name or birthday have changed. Friend requests have been sent to people you don't know. Messages have been sent that you didn't write. Posts have been made that you didn't create. You can also review these tools and tips to help keep your account safe. You may also want to learn how to protect yourself against malicious software that can potentially compromise your account.
If the email associated with your Facebook account has changed, you can reverse this. When an email is changed, we send a message to the previous email account with a special link.
You can click this link to reverse the email change and secure your account. If you're having trouble logging in to Facebook with your mobile number, try these tips:. Make sure to enter your entire mobile phone number, including the country code. If you're still having trouble, you can try to recover your account:.
You can also check out these login troubleshooting tips. I can't access my Facebook account because I don't recognize anyone in the photo security check. This security check is designed to protect you from suspicious logins such as logins from a different computer or country. If you have trouble identifying your friends, please wait a few hours and try again. You can also try logging into your Facebook account from another device you've used before.
I can't reset my password because I've reached a password reset limit. Please check your email's spam or junk folder for the email with a password reset link. In order to keep your account safe, we only let you request a new password a certain number of times each day. If you've reached this limit, you'll need to wait 24 hours before trying to reset your password again.
I'm not receiving the email to reset my Facebook password. If you requested a new password but didn't receive your password reset email:.
Check the spam or junk mail folder in your email accounts linked to your Facebook account. Try to reset your password again. If you can't reset your password because you can't access the email or mobile phone number on your account, here are some things you can try:. Get Help From Friends. How can I contact the friends I've chosen as trusted contacts to get back into my Facebook account?
If you can't get into your Facebook account and you already have Trusted Contacts set up, you can request help from them to get back into your account.
If you don't have Trusted Contacts set up and you're having problems logging into your Facebook account, learn about other ways to get back into your account. To create a recovery code for your Trusted Contacts to give you:. If prompted, find your account by entering your email, phone, username or full name and tap Search.
Look at the list of email addresses listed on your account. If you don't have access to any of these, tap No longer have access to these? Enter a new email or phone that you know you can access and tap Continue. Tap Reveal My Trusted Contacts and type the full name of one of your trusted contacts. You'll see a set of instructions that includes a special link. The link contains a recovery code that only your Trusted Contacts can access.
To get the recovery code from your Trusted Contacts:. Send your friend the link and ask them to open it. Find out what to do if you're blocked from using a feature , your account is disabled , or you're having trouble logging in. Was this information helpful? How could it be better? Can you say more? Your feedback helps improve this answer for everyone. The information is confusing. The solution doesn't work. I don't like the product or policy.
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Quand vous essayez de consulter les messages dans l’application Facebook, il vous est demandé d’installer l’application Messenger afin que vous disposiez de davantage de fonctionnalités. Voici certaines d’entre elles: Envoyer des textos, ou passer un appel vocal ou vidéo à vos amis en utilisant votre forfait de données. Voir immédiatement vos messages et . Comment signaler à Facebook que quelque chose ne. Signaler un problème | Pages d’aide de Facebook | Facebook.
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You're using a browser that isn't supported by Facebook, so we've redirected you to a simpler version to give you the best experience.
How do I report that something isn't working on Facebook? This process is for reporting [URL] on Facebook that isn't working please click for source, like a broken feature or a remcontre issue. Reports from people on Facebook help us identify and fix problems when something's not working correctly.
To faceboik that something that isn't working:. Tap in the top right of Facebook. Scroll to the [EXTENDANCHOR] and select Report a Problem. Select the Facebook product you're attention nôtres page facebook rencontre des problèmes a problem with.
Learn how to report abuse or spam. Find out what to do if you're blocked site de italiens using this web page feature attention nôtres page facebook rencontre des problèmes, your account is disabledor you're having trouble logging in.
I don't like the product or policy. How do I report a Facebook message? Ai rencontré un monstre do I report something I see in a Facebook group? How do I report inappropriate or abusive things on Facebook read article Can I check the status of something I've reported to Facebook or cancel a report?
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